Ripping DVDs is a PAIN!

Right.. I think I need to new program... I actually have no idea what I'm doing, but whatever it is.. it's not working. I'm re-editing my brothers demo reel (adding a few new scenes), so I need to rip off said scene from the Cry Wolf DVD.... the audio is having fun toying with my nerves. Who wants to throw their computer across the room!? No takers?.....